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Thermo Fisher Scientific Director, Business Transformation Governance in Waltham, Massachusetts

Company information

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them. Our global team of more than 80,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit .

Position summary:

This role is part of Thermo Fisher Scientific’s Customer Channels Group (CCG). Director Business Transformation Governance will drive a scalable and balanced governance model to allow policies, practices and systems for ensuring the CCG business resources are utilized effectively, and the work is aligned with its strategy, objectives and interests, and the internal and external partners of CCG are aligned as closely as possible. The Director will lead the management of CCG idea prioritization process, continuing to drive the operational framework for data-based decision-making, and the sustainment of the end-to-end Governance for CCG portfolio which includes managing all initiatives for all functional areas of CCG. They will also drive the development, implementation and management of the governance structure within the CCG GBT team including tools, templates, and approach.

Key Responsibilities:

  • Mature, improve, and sustain the CCG project prioritization process and end to end portfolio life cycle management across CCG to drive acceptable business case evaluation, capacity planning and secure funding. Ensure that approved programs and projects are aligned with the overall company business goals and objectives.

  • Lead/facilitate meaningful discussions in various decision-making forums (i.e. cross-functional board, steering committee) to communicate all relevant information, ensuring decisions are made in full knowledge of the critical factors and generate consensus at overall group and division level locally and globally

  • Develop, implement and manage the governance structure, in partnership with the CCG IT PMO, to include tools, templates, and approach to drive faster more effective execution.

  • Build constant, reliable, accurate metrics to benchmark, measure, and optimize the CCG life-cycle process maturity and performance.

  • Continuously evolve the CCG project and program management practices and other related processes to improve execution, quality and efficiency.

  • Drive capacity planning and resource utilization for the CCG IT, PPI Business System, and GBT teams.

  • Support CCG Leadership in providing effective oversight and reporting to accurately assess the status of the complete CCG portfolio.

  • Serves as a highly visible point of contact to all levels of the organization and collaborate with business partners to create scalable governance solutions.

  • Enhance post-implementation project benefit realization processes to ensure the full value of the change initiative supported by the project or program's outputs are captured and understood across the CCG portfolio.

  • Assist in planning, development, launch, implementation and sustainment of new lifecycle management tools in partnership with CCG IT PMO (i.e. Workfront to Planview).


  • Bachelor’s degree required, preferred degree in Engineering, Science, Operations, Supply Chain, Business or others related field. MBA preferred.

  • Ten (10+) years of experience as a Continuous Improvement ‘Professional’ with a ‘hands-on’ track record of implementing successful Business System based tools, systems, methodologies

  • Shown experience in leading, mentoring and coaching global teams of project professionals

  • Validated ‘hands-on’ experience executing successful programs/projects in areas of shared service and operations.

  • Experience working in a highly matrixed organization, maintaining alignment between functions

  • Ability to function in a fast paced, dynamic environment with multiple priorities simultaneously

  • Proven track record of teamwork, collaboration and inclusion, and the ability to develop strong business relationships across functions and geographies. Strong passion for building and sustaining governance across geographies, divisions, functions, and groups where appropriate to align priorities and increase scale and speed to meet business objectives.

  • Strong operational excellence experience in customer-centric organization with strong communication skills with both technical and non-technical colleagues

  • Ability to travel both domestically and internationally as needed, up to 25% if needed.

Preferred Qualifications:

  • Expertise through certification in one or more relevant areas (i.e. LSS GB/BB, Agile, CPSM, CPIM, CSCP, CLTD, PMP, Prince2)

  • Formal Change Leadership expertise preferred.

  • Must maintain high ethical standards to support a professional business code of conduct

At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.