Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

National Grid Performance & Process Optimization Coach, Security Services in Waltham, Massachusetts

About us

National Grid is seeking a Performance & Process Optimization Coach, Security Services for our security team in Waltham, MA. for our security team in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose
  • Ensures that the Security team remains focused on our objectives and key results (OKR) by taking an active role in supporting the running of the OKR process across all teams within Security. This involves coaching teams on the OKR process, ensuring all teams have fortnightly stand up in place to review OKR progress and facilitating workshops on the construction of team OKRs.

  • Taking an active role in leading and facilitating the quarterly OKR review and alignment sessions for all teams in Security.

  • Coaches teams in various performance management disciplines, including: Assessing team performance, driving ream capability through performance management and skills management, running team workshops, facilitate quarterly sessions that assess how teams are performing, identifying intervention steps required with a focus on progress, ensuring all teams have objectives and development plans and taking ownership for driving this. All of the above requites focus on process and ensuring processes are in place and being adhered to

  • Works with and educates others about the Agile methodologies and frameworks being used by the delivery teams, such as Kanban, Scrum and SAFe.

  • Spreads good Agile practices within the Security towers

  • Facilitates and supports multiple teams / towers within Security

  • Works with key stakeholders to ensure they know what is expected of them

  • May also lead and facilitate teams doing iterative development that have not yet fully adopted Agile practices.

  • Helps teams to become more agile in their ways of working, whatever their current Agile maturity.

  • Stays up to date with good Agile practice and helps to spread this within the wider development organisation.

  • Takes an active role in the development of other staff through mentoring of more junior team members

Key Accountabilities
  • Drives continuous improvement.

  • Ensures development teams comply with Agile approaches where adopted.

  • Works closely with Leadership Team and technical lead of each team to ensure the team uses and develops good quality engineering practices.

Ensures development teams comply with Agile approaches where adopted.Works closely with Leadership Team and technical lead of each team to ensure the team uses and develops good quality engineering practices.

Supervisory/Interpersonal- Experience Required
  • Strong writing and presentation skills to communicate findings and recommendations to different audiences and stakeholders.
Qualifications
  • Knowledge of further Agile techniques, processes and frameworks.Desired Skills

  • Qualifications could come from a variety of sources, e.g. a degree in computing, science or mathematics, Certification from commercial organizations such as Microsoft, Oracle etc relevant to Agile software delivery.

  • Further or higher Agile certification such as Advanced Scrum Master or Scrum Professional Scrum Master.

Desired SkillsQualifications could come from a variety of sources, e.g. a degree in computing, science or mathematics, Certification from commercial organizations such as Microsoft, Oracle etc relevant to Agile software delivery.Further or higher Agile certification such as Advanced Scrum Master or Scrum Professional Scrum Master.

Core Business/Foundation Skills

Business Capability - Customer

Business Capability - Stakeholder Engagement

Leadership Quality - Lead through ambiguity and change

Leadership Quality - Coach and challenge your team

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

DirectEmployers