Randstad Senior Desktop Support Technician in Waltham, Massachusetts

Senior Desktop Support Technician

job details:

  • location:Waltham, MA

  • salary:$20 - $25 per hour

  • date posted:Friday, April 13, 2018

  • job type:Temp to Perm

  • industry:Information Technology

  • reference:614357

job description

Our client is seeking an experienced Desktop Support Engineer to support their internal and franchisee users.

Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.

Configures workstations for new users and upgrades existing equipment and software.

Sets up and maintains network and telecommunication systems.

Troubleshoots LAN, server and connectivity issues.

Utilizes ticketing system, when necessary.

Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.

Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.

Years Exp: 5 - 10.

Experience: Relies on extensive experience to plan and accomplish tasks .

Leadership/Contributions: Leads and directs the work of others.

Reports to: Director.