Randstad Senior Desktop Support Technician in Waltham, Massachusetts
Senior Desktop Support Technician
salary:$20 - $25 per hour
date posted:Friday, April 13, 2018
job type:Temp to Perm
Our client is seeking an experienced Desktop Support Engineer to support their internal and franchisee users.
Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
Configures workstations for new users and upgrades existing equipment and software.
Sets up and maintains network and telecommunication systems.
Troubleshoots LAN, server and connectivity issues.
Utilizes ticketing system, when necessary.
Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
Years Exp: 5 - 10.
Experience: Relies on extensive experience to plan and accomplish tasks .
Leadership/Contributions: Leads and directs the work of others.
Reports to: Director.