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Rocket Software, Inc. Senior Network Engineer in Waltham, Massachusetts

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

As a Senior Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communications system to perform as the highest level. The successful candidate will be primarily responsible for network engineering, security, documentation, testing, maintenance and backup. Additional responsibilities include monitoring trouble ticket system and analyzing and resolving systemic issues in a proactive way.

Required Qualifications:

  • CCIE or CCDP certification with extensive networking experience

  • 10+​ years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as MPLS, HSRP, VPC, Port-channels, Spanning Tree, SNMP)

  • 7+ years in a complex, distributed and multi-OS environment with overlapping technologies and SAAS environment

  • 7+ year of experience with Cisco Security products (ASA firewalls), VPN clients and VPN technologies such as site to site VPN and DMVPN, IDS/IPS products such Cisco Firepower

  • 7+ years of experience in load balancing technologies particularly F5 products, SSL offloading and PKI management

  • 5+ year of experience with routing protocol (EIGRP, BGP, OSPF), QoS and traffic shaping, PBR and PFR

  • Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity

  • Excellent interpersonal skills

  • Understanding of Radius and AD authentication

  • Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage

  • Ability and motivation to learn new technologies quickly and with minimal support and guidance

  • Ability and motivation to mentor staff members and share knowledge

  • Effective written and verbal communication skills

  • Desire and ability to document configurations in support of a larger team

Additional Preferred Qualifications:

  • Experience with monitoring software such as LiveAction and Nagios products

  • Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K

  • Experience with Cisco Firepower firewalls and Checkpoint firewalls

  • Experience with OTV and VXVLAN technologies

  • Experience with AWS networking technologies and Cisco CSR

  • Experience with voice, video products and protocols

  • Experience with VMware virtualization

  • Experience with automation and scripting technologies including but not limited to Ansible/Python

  • Experience with non-Cisco products for routing, switching and security

  • Experience with explosive growth and variable requirements

  • Experience with medium to large data centers and 24/7 on call requirements

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands we interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.