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Wolters Kluwer Senior Technology Product Manager- EHR in Waltham, Massachusetts

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our flagship products include UpToDate, Lexicomp, Medi-Span and Emmi Solutions.

Our talented team of physician editors, pharmacists, technologists, and product visionaries collaborate to provide solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.

We are searching for a Sr. Product Manager. This role is ideally located in Waltham, MA, Chicago, IL or Indianapolis, IN. Remote candidates may be considered.

The Senior (Sr.) Product Manager, Integrations will work closely with business development, sales, product management, product marketing, and operations teams to ensure that CE solutions can successfully integrate with electronic health record (EHR) vendors and health information systems using both current and emerging industry standards to meet CE business objectives, help customers meet regulatory requirements, and improve end user access to clinical decision support resources directly within their clinical workflow.

Essential Duties and responsibilities

  • Deep understanding of current integration & authentication product capabilities, with ability to help define future integration direction across both EHR & HIT partners.

  • Lead technical integration and partnership discussions with both partners and clients to understand integration requirements and helpdefine comprehensive solutions to meet market needs and drive toward CE business objectives.

  • Ability to manage projects across multiple organizations and teams, always with a business-outcome focus. This includes strong communication skills, with ability to clearly articulate project goals, timelines, and key milestones.

  • Manage and evolve existing integration capabilities across multiple EHR partners; ensuring our integration points remain highly accessible within the workflow, useful to our clinical users, while providing support teams with the requisite ability to implement, support, and drive adoption.

  • Demonstrated ability to leverage new technologies, whether that means interoperability standards (HL7, FHIR, SoF, CDS Hooks), authentication approaches (SAML, OIDC), or interface modalities like voice to meet novel business challenges.

  • Help define and drive integration strategy across the Referential solution suite.

  • Partner with Wolters Kluwer Health and CE regulatory experts to ensure product management understanding of federal healthcare regulatory requirements and provide comprehensive messaging on how UpToDate & Lexicomp help customers meet those requirements with CE solutions.

  • Partner with respective product managers to track KPIs for EHR and HIT integration methods.

  • Experience training sales & marketing teams on new and existing integrations, highlighting best practices and how it aligns with clinical outcomes and/or business objectives.

Job Qualifications

Education

  • Bachelor’s Degree or equivalent experience, Master’s in Computer Science, preferred

Experience:

  • 5+ years of experience in product management

  • Experience in Healthcare IT industry required

  • Experience working with healthcare interoperability standards (HL7, FHIR, C-CDA) required

  • Experience managing projects across multiple organizations preferred

  • Experience leading client & partner facing projects.

  • Strong communication & presentation skills, demonstrated experience presenting in front of customers and partners

  • Engineering background preferred

Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)

  • Excellent quantitative/analytical skills

  • Excellent time management, decision-making and organizational skills

  • Excellent writing and interpersonal communication skills

  • Pragmatic Marketing training preferred

Travel requirements

  • Up to 10% Travel may be required

Physical Demand

  • Normal Office Environment.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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