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ServiceNow, Inc. Subscription and Use Verification Business Analytics Modeler in Waltham, Massachusetts

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.

What you get to do in this role: *  *

  • Develop interactive data visualizations that enable business insights; work with business stakeholders to tease out the best stories to tell from a given dataset ​

  • Build scalable analytical framework to monitor data quality supporting analytics organization (Sales Analytics, Finance Analytics, Marketing Analytics, Product, and Talent Analytics) ​

  • Work with various data teams to deploy data quality across critical pipelines and to set up processes to triage data issues​

  • Create and drive data quality standards and frameworks to ensure inclusion into telemetry​

  • Create metrics and reporting functions to measure and monitor data quality for our most critical data assets​

  • Effectively communicate data quality insights and drive projects to improve data quality​

  • Proactively seek out data quality opportunities to evangelize a data quality mindset across ServiceNow

To be successful in this role you have:

  • BA/BS in Mathematics, Statistics, Computer Science, Economics, Business or analytical field​

  • 8+ years of SQL experience including 3+ years’ experience delivering actionable insights on data quality for high scale data processes​

  • Deep experience in data visualization and reporting leveraging open source libraries/packages and third-party tools (Tableau or similar) ​

  • Strong statistical background​

  • Experience in machine learning especially in data quality applications a plus​

  • Highly detailed oriented​

  • Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution​

  • Able to identify stakeholders, build relationships, and influence others to get work done. ​

  • Exceptional verbal and written communication skills and ability to engage effectively at all levels of the organization.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.