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eClinicalWorks Director of Technology in Westborough, Massachusetts


We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud-based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout.

We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they are really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.

We are looking for a candidate with a strong technical background with proven product experience with modern technology-stack. A solid understanding and expertise in architecting cloud platforms with a keen understanding of security, with experience in API Design and databases. Performance, reliability and technical leadership are essential for this role.


  • Improve existing performance monitors and alerts designed to manage SLAs and minimize outage incidents

  • Maintain, tune, troubleshoot and continuously improve operation of application infrastructure, monitoring and code pipelines

  • Lead and improve existing response of any uptime issues by bringing together various teams and stakeholders, and provide robust communication and visibility to the organization during such incidents

  • Work with development teams to coordinate and automate software deployments, common system operational and maintenance tasks

  • Optimize our deployment footprint/system architecture to increase the cost efficiency of our systems in the cloud

Qualifications, Strengths, and Skills

  • Bachelor’s Degree in Computer Technology or related field

  • 5+ years of experience with focus on strategic technology planning, and execution

  • 3+ years managing and working with team of senior software engineers / architects

  • 1 year of experience with a hybrid cloud environment including but not limited to Azure etc.


  • Experience leading a Site Reliability, or, Performance Engineering team strongly desired

  • Experience with Cloud level technology strongly desired

  • Experience moving products into the Cloud desired

  • Cost Reduction Experience desired

  • Hands on and strategic desired

  • Experience working closely with senior executives to execute effectively on strategic plans and track and report progress

  • Creative problem-solving skills and innovative solutions to complex business and technical problems

  • Strong communication skills: conversational, written, and presentation

  • Experience in Healthcare IT industry

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)