Job Information
Amazon Technical Program Manager, Quality, Technology, & Strategy in Westborough, Massachusetts
Description
Is your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to assist with real-world situations that will transform our customers’ experiences in ways we cannot even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.
The Quality, Technology and Strategy team builds and supports systems and processes for planning, manufacturing, supply chain, and digital operations at Amazon Robotics. We are looking for a Technical Program Manager to solve innovative problems via business process and technology innovations. They will be a highly visible employees that will own the communication, coordination, and execution of a multi-year program vision. They will work with senior product and engineering management to define strategy and requirements. They will design, coordinate, and execute technical solutions that scale globally. Managing complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, they will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded technical background as well as a history of conducting large projects end-to-end. They will own the team efforts to coordinate and unify road maps and technical direction across multiple complex Risk and Compliance systems. They will also identify opportunities to converge overlapping technical efforts, and drive the long term strategy. Maturity, high level judgment, negotiation skills, ability to influence, and management are essential to success.
We are looking for strong business owners who can Think Big, Deliver Results, and people who are ready to make long lasting impact to Amazon Robotics technologies. They should be comfortable working in a fast-paced operational environment where delivery time for new products and features is typically measured in weeks.
Key job responsibilities
The successful candidate is able to:

Manage Operational relationships with support teams and internal operations business partners to drive increases performance
Demonstrated data manipulation and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions
Proactively recognize and drive opportunities to simplify processes
Contribute to and influence technical designs
Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with different priorities
Be effective and efficient in the delivery of large, complex technical projects and programs
Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
Identify, assess, track and mitigate issues and risks at multiple levels
Create, maintain and disseminate program information to stakeholders
A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Basic Qualifications
3+ years of technical product or program management experience
2+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 3+ years of working directly with engineering teams experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Amazon
- Amazon Jobs