Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

Eversource Energy Manager, Testing & Quality Services in Westwood, Massachusetts

Check out this video and find out why our team loves to work here! (https://www.youtube.com/watch?v=fHmr45H8xZE)

This position is responsible for overseeing Information Technologies’ Testing Center of Excellence and Quality Assurance programs and services. This position works closely with all levels of IT leadership and is responsible for establishing and maintaining practices and processes regarding the testing and QA for IT projects, applications and services.

This position is responsible to lead the direction and decisions for the policies, processes, resources and tools of the IT Testing and QA programs. The position assures compliance and consistency in the quality of IT products and services by developing and enforcing Quality and Testing standards and best practices. The position is responsible for leading the Testing Center of Excellence (TCoE) that oversees the design, deployment and operation of the Test Methodology, supporting testing tools (including automation), and applicable QA elements. Responsibilities include developing plans with leadership, domain area owners, IT staff and client users to adopt using the Testing and QA processes. Additionally, this position will maintain service quality standards and analytics to monitor performance of the processes, conduct periodic audits of compliance, and recommend, design and implement continuous improvements.

The position works in the PMO, Architecture, QA/Testing, Finance and IT Contracts organization and partners with PMO and Architecture to assure a fully integrated software delivery and support approach.

The Manager, Testing and QA position is responsible for leading Information Technologies’ Testing Center of Excellence and Quality Assurance programs and services. This position works closely with all levels of IT leadership and is responsible for establishing and maintaining practices and processes regarding the testing and QA for IT projects, applications and services. This position is responsible to lead the direction and decisions around the policies, processes, resources and tools of the IT Testing and QA programs. The Manager, Testing & QA position assures compliance and consistency in the quality of IT products and services by developing and enforcing Quality and Testing standards and best practices. The Manager, Testing & QA position is responsible to lead the Testing Center of Excellence (TCoE) that oversees the design, deployment and operation of the Test Methodology, the supporting testing tools (including automation), and applicable QA elements.Responsibilitiesinclude developing plans with leadership, domain area owners, IT staff and client users to adopt using the Testing and QA processes. Additionally, this position will develop internal service quality standards and analytics to monitor performance of the processes, conduct periodic audits of compliance, and recommend, design and implement continuous improvements. The position works in the PMO, Architecture, QA/Testing, Finance and IT Contracts organization and partners with PMO and Architecture to assure a fully integrated software delivery and support approach.

  • Responsible for the implementing and maintaining the strategic direction and operational support of testing services across the project and maintenance lifecycles, ensuring standards, processes, tools and metrics are developed and consistently followed.
  • Assist with developing a strategic direction and operational support of Quality services across projects and maintenance lifecycle; ensuring standards, processes, tools and metrics are developed and consistently followed.
  • Responsible for leadership of a Testing Center of Excellence (TCoE) that identifies standard test case development and maintenance, test tool configuration, testing processes, testing metrics, and test automation opportunities to streamline the effort required to ensure solutions are well tested prior to being released into the production computing environment.
  • Leadership responsibilities include overseeing the planning and execution of activities to create, introduce and operate these functions to maintain quality practices and a quality culture.
  • Operational responsibilities include partnering with projects and domain area owners to provide Testing and QA support from project inception through to ongoing operational production supportability.
  • Uses technology and platform knowledge to ensure effective processes are established, tools used and compliance with processes is maintained for testing and QA.
  • Participates in the project planning and management processes to ensure the aggressive use of testing and quality assurance methodologies and tools.
  • Performs cost/benefit analyses of solutions for testing and quality practices
  • Develops and implements processes, including defining measurable goals, standards and other process measures using industry metrics and tools
  • Responsible for the ensuring the success of the Managed Testing Services team which includes performance or testing services, deliverables and metrics around all testing and quality functions
  • Responsible for leading employee(s) including annual performance reviews
  • Responsible for developing and monitoring operating budget
  • Responsible for vendor and contract management functions, as needed

Technical Knowledge/Skills:

  • Requires a strong knowledge of testing practices and tools, quality programs, application delivery methodologies, platform architecture, PMO methodologies, Agile Delivery and IT production services.

E ducation: Requires a Bachelor’s Degree, Computer Science or related discipline.

Experiences: Minimum of ten (10) years of business and/or technical experience. Minimum 3 years in a leadership position.

L icenses & Certifications: Agile Certification a plus, not required

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

DirectEmployers