Citizens Bank UX/UI Designer in Westwood, Massachusetts
Green Pixel Studios is an in-house user experience team charged with pushing the envelope on user experience design in digital. We are looking for someone who is passionate about envisioning experiences that push imaginative solutions to enable the bank’s clients to fulfill their financial dreams.
The User Experience (UX) Designer will work on the Digital Banking team to create best in class digital experiences. The ideal candidate should have an eye for design and possess superior UX/UI skills. This individual should be able to translate user experience needs into requirements and transform them into intuitive and engaging user interfaces. The position will contribute to creating and aligning user experience across a variety of platforms and devices for Citizens Bank. This individual should have the ability to work independently and in a collaborative team environment.
Primary responsibilities include:
Propose design options through the creation of wireframes, mockups, user flows, prototypes, process flows and site maps that effectively communicate interaction and new and various design concepts.
Present and recommend design options and user benefits to stakeholders.
Collaborate with internal and external partners to conceptualize ideas and implement compelling customer-focused solutions across all digital touch points
Translate feedback and requirements from design-sessions into recommended design solutions and high-fidelity prototypes for the best user experience
Concept and design new UX and UI design prototypes
Evaluate research from multiple sources and identify connections to create the design of new digital experiences.
Present various design concepts and recommendations to stakeholders at all levels
Audit websites and provide recommendations for accessibility and usability improvements to stakeholders
Be an advocate for users and customers to influence stakeholder decisions
Have at least 2 years professional experience in the software/design/digital world
Recent experience in UX roles 2+ years
Proven UX/UI experience with a strong portfolio
Proficiency with design and prototyping applications such as Sketch/Invision
Excellent visual design skills with a high sensitivity to user-system interaction
A broad understanding of web/mobile UI standards, usability, and practical experience in design and development of user interfaces for web and mobile applications.
Knowledge of ADA standards for UI
Experience with Agile Development preferred
Education, Certifications and/or Other Professional Credentials:
- Bachelor's Degree in design, human-computer interaction (HCI), or equivalent professional experience
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Mon-Fri, 8:30 – 5:00
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent’s reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
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