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Charles River Laboratories Manager, RMS Client Portfolio Management in Wilmington, Massachusetts

Manager, RMS Client Portfolio Management

Req ID #: 130691


Wilmington, MA, US, 01887 Hollister, CA, US, 95023

For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT: In order to be considered for this position,a resume/CV must be uploaded and submitted during the application process. Please make sure work history and education are added correctly.

Job Summary

We are seeking a Manager, RMS Client Portfolio Management located inWilmington, MA or our Hollister, CA location. (Some remote work will be optional)

TheManager, RMS Client Portfolio Management, provides leadership to a team of client portfolio managers and project managers supporting the Genetically Engineered Models and Services (GEMS) client portfolio. The portfolio management team spans numerous key client accounts for GEMS across multiple US sites. The client portfolio includes large pharmaceutical, biotech, and academic institutions. Position requires complex planning and in-depth analysis to ensure that project managers meet client expectations and deadlines.

In addition to leading a team, theManager, RMS Client Portfolio Management, will function as a primary client contact, with guidance from senior scientific staff, for activities related to the planning and execution of client programs. They will interact with clients in order to understand their requirements to disseminate and partner with Business Development, Client Services, Operational Staff, and Quality Assurance Staff. Absolutely essential for this position is the careful organization, preparation, and distribution of information necessary to ensure operational milestones are met from contract development to final reporting.

TheManager, RMS Client Portfolio Management, will work in collaboration with Key Strategic Account Managers to develop and execute on GEMS strategies. They will also collaborate across departments to ensure quality customer service is provided for client account programs. Furthermore, they will ensure communication and strong governance with all stakeholders both internal and external.


  • Bachelor's degree (B.A./B.S.) or equivalent in life sciences or related discipline.

  • Minimum of five years of experience supervising a team.

  • Minimum of five years of project management experience.

  • Minimum of five years related experience in Pharma, Biotech, or Academia.

  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

  • Ability to multi-task, excellent written and verbal communication skills, organizational skills and attention to detail required.

  • Must possess excellent analytical thinking and problem-solving skills and be able to prioritize and re-evaluate priorities as situations change.

  • Working knowledge of computer software (MS Word, MS Excel, SAP, Colony Management Systems).


  • MBA or other advanced degree.

  • Working knowledge of scientific/technical aspects of rodent genetics.

  • Experience with Client Resource Management systems (e.g., Salesforce).

IMPORTANT: A resume is required to be considered for this position.If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV.

About Research Models & Services

Fundamental to basic research and discovery is the use of in vivo models to help identify disease targets and determine potential biological pathways that regulate the condition. As the world’s leader in the production and distribution of the highest quality research animal, with 1 out of 2 animal models produced for preclinical research globally, we understand the importance of this step. With seven decades of experience, our expertise is unmatched, allowing us to provide you with the perfect model, including disease-specific and preconditioned options, for basic research and beyond.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

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