Randstad Business Records Specialist in Worcester, Massachusetts

Business Records Specialist

job details:

  • location:Worcester, MA

  • salary:$22 - $25 per hour

  • date posted:Thursday, June 28, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Government

  • reference:S_658032

  • questions:todd.cooksey@randstadusa.com508/855-2798

job description

Business Records Specialist

Randstad in partnership with The Hanover Insurance Group are actively seeking a Business Records Specialist to join their Office of the General Counsel in Worcester, MA starting in on a temp to hire basis. The Hanover Insurance Group is an industry leading Property & casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover Insurance offers a collaborative environment that fosters development and growth.

What's in it For You?

-Career Development: 3-6 months temp to hire employment with comprehensive job training and continued mentorship ongoing.

-Starting pay: $22.00 - $25.00 / hour. Expectation is that this rate increases and transfers into a salary upon converting to a Hanover employee.

-Schedule: Monday-Friday 8:30am-5:00pm

-Benefits: Yes, both as a temp and when permanent with Hanover.


The Business Records Specialist is responsible for providing service and support to the Information Governance team for their enterprise-wide efforts relating to the efficient and systematic compliance and control of the creation, maintenance, use and disposition of Business Records.

-Supports efforts relating to the Information Lifecycle Governance Program and works as a direct member of the Information Lifecycle Governance Team.

-Assists in the review and research of the monthly shredding program, which consists of preparing documentation, invoice distribution, and tracking/reconciliation of vendor payments.

-Helps to review and control the archive access requests within established service levels (SLA) and quality standards.

-Assists with providing web training or support to customers across the organization.

-Adds data sources into the data map application, tracking the progress and working with the business to fill in gaps and handles data entry.

-Ability to occasionally lift file/records boxes up to 25 lbs.

Working hours: 8:30 AM - 5:00 PM


-Must demonstrate careful attention to detail and can easily adapts to new, different, or changing situations, requirements, or priorities.-

-MS Office proficiency; Inputs and exports data into Excel reports and is comfortable with applying filters to sort through data.

-Possesses basic understanding of information governance, laws and regulations, security and privacy.

-Has a strong commitment to teamwork and works with the team to ensure consistency and harmony.


-Associate's Degree required. Minimum of 2-3 years of experience in the records, legal admin, or information governance field. Property and Casualty insurance knowledge preferable.

-Prior customer service, vendor management, records, internal or external archiving and/or administrative services experience preferred.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.