Fallon Health Information Technology - Summer Intern - Growing Healthcare Organization in Worcester, Massachusetts

Overview

About Fallon Health :

Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit.

Fallon Health is looking for summer interns with strong communication skills, we are looking for candidates with a background in analysis/communications and strong written and interviewing skills. also IT development, or technical aptitude/support is preferred. We have three projects that we will be filling.

Responsibilities

Project 1: QNXT Batch dependencies and downstream impacts to failure Recommended staffing: Intern with Analysis or developer skillset Intern to review and document our member and claim system application batch dependencies , identify failure and recovery points in the process, and update documentation in our application catalog.

Project 2: TruCare and ProAuth IService and FAQ documentation Recommended staffing: Intern with Analysis or developer skillset Entry level application support on TruCare and ProAuth for the Summer to assist our application support team. Intern would be responsible for reviewing and answering application support request tickets, document root cause and write FAQs.

Project 3: NCQA Care Services Report from MedInsight Recommended staffing: Intern with Analysis or Web developer skillset · Design and develop “NCQA Element A” Dashboard and report package · MedInsight will be the application used. Reporting is on the Microsoft stack · Automate delivery and present final product to the business owner · Possible other items if time permits o Create the Business Information Wiki page, possibly integrate with the Enterprise data warehouse wiki page. · Establish and document Enterprise Application User process and finalize ownership documentation.

Job ID 5233

# Positions 1

Category Information Technology