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CTG IT Vendor Contracts Manager in Worcester, Massachusetts

IT Vendor Contracts Manager

United States


Information Technology

Nov 09, 2021Post Date

21204735Requisition #

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IT Vendor Performance Manager

CTG is searching for anIT Vendor Contract Manageras part of a procurement team to support a consumer’s good client in the Pacific Time zone.

This is an opportunity to work with a very strong management consulting team. They are a fast moving, hard working group of consulting professionals. The expectation would be to work a 50 hour work week and close to pacific- time zone.

TheIT Vendor Contract Manageris responsible for the lifecycle of vendor contracts including vendor selection, scope definition, contract negotiation, onboarding, maintenance and offboarding. In addition, the IT Vendor Contract Manager ensures the proper creation and maintenance of all vendor contract artifacts.

Duties and Responsibilities

  • Collaborates with IT Leadership, Legal, Finance and other teams on vendor selection, agreement negotiation, Invoice processing and agreement termination

  • Determines and documents agreement terms, conditions, scopes, service levels, penalties and incentives

  • Validates agreement scope accuracy with relevant stakeholders

  • Oversees completion and approval of vendor agreements

  • Ensures agreement acceptance process is executed

  • Ensures on-boarding and off-boarding of vendor resources

  • Ensures time accounting is performed according to the agreement

  • Ensures demand forecasts are accurate and available

  • Ensures rate cards are used and updated according to the agreement

  • Ensures contract approvals are performed according to the agreement

  • Ensures agreement changes are documented as required

  • Drives agreement termination/renewal efforts

  • Maintains complete set of contract artifacts in system of record

  • Maintains a complete list of agreement deliverables

  • Maintains a calendar of events relator to the vendor agreement

  • Ensures agreement governance policies and procedures are executed as required

Preferred Requirements

  • 3 to 5 years of experience in the responsibilities outlined above

  • Excellent contract drafting skills

  • Ability to summarize and communicate (written and oral) contract concepts in a clear and concise manner

  • Experience with common regulatory controls and data privacy laws

  • Ability to lead a negotiation, understanding how to balance key risks and opportunities to reach a mutually acceptable agreement for all stakeholders

  • Strong knowledge of Service Delivery toolsets such as JIRA and ServiceNow

  • Knowledge of Vendor Management System tools

  • Strong ability to communicate with multiple tools users at all levels of the organization

  • ITIL v3 Foundation certification strongly preferred, ITIL Intermediate or Expert certifications would be a plus

  • Excellent organization and analytical skills

  • Global teaming and remote collaboration

  • Proven ability to work in collaboration with external service providers, building and developing effective service provider relationships

  • Excellent influencing, negotiation and conflict resolution skills

  • Ability to act quickly and decisively

To be considered, please immediately apply to this requisition using the link provided or by going and referencing job ID 21204735.

Kindly forward to any other interested parties. Thank you!

Drug testing and/or other employment-related inquires may be conducted.

CTG’s Benefits Plan allows you to select insurance coverage that best suits your lifestyle, and take part in our savings programs and educational plans. We offer Flexible Spending Accounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan. Our educational plan comprises access to more than 2,000 web-based technical, professional and personal development courses.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Asset Management

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: Yes

  • Travel: No