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Paragus Strategic IT Project Manager - Mid level in Worcester, Massachusetts

Paragus IT is the largest outsourced vendor in the Pioneer Valley, and we are just getting started. We have aspirations of serving 1000 customers across the entire country, and we won’t stop until we get there. Ranked as one of Forbes Small Giants, we have an intense focus on culture, people, process, and continuous improvement. We are determined to be the best at everything we do, and we aren’t afraid to do the hard work required to get there.

We’re looking for an experienced Project Manager who will oversee and ensure the success of IT projects for a wide range of customers and technologies.


  • Scopes, plans and budgets both internal & client IT projects

  • Oversees and procures project resource assignments and teams to ensure project success

  • Ensures project SLAs, processes and deliverables are clearly documented, tracked and communicated

  • Acts as the first point of contact for any project issues and escalations

  • Manages cost, time, scope and quality for each project

  • Ensures the project process and progress are clearly communicated to all stakeholders

  • Forecasts and tracks key project metrics and overall performance to senior staff

    Ideal Candidate

    We’re looking for a fun-loving person to join our family! Our ideal candidate would have excellent customer service and communication skills, both written and verbal. You’ll need to know your way around Microsoft Office Suite, as we use those apps for everything. The ability to multi-task is of the utmost importance, as you’ll have many clients and technicians to juggle. You should have the ability to work independently, prioritize your work, and manage your time effectively, though we expect you to be a team player as well. We also want people who are smart, creative, and willing to share their ideas about how we can make Paragus an even better company. Lastly, we hope you love beer – whether that be Root Beer or a local IPA – because we certainly enjoy ending a successful day with a pour from one of our private taps in our staff pub. Beer not your thing? That’s fine, we’re also really into great coffee and tacos.


  • 3-5 years of project management experience

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

  • Experience in delivering client-focused solutions based on customer needs

  • Proven ability to manage multiple projects at a time while paying strict attention to detail

  • Excellent listening, negotiation, and presentation skills

  • Excellent verbal and written communications skills

  • Ability to work independently to prioritize your efforts and manage your time effectively

  • Familiarity with SCRUM, P+, Agile or equivalent project competencies preferred

  • PMP Certification preferred

    Hours: Full Time – Monday through Friday

    Compensation: Salaried Exempt $55,000-$75,000 DOE

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