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Exl Service Service Specialist I in Worcester, Massachusetts


EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 30,000+ professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa.

Please visithttps://www.exlservice.comfor more information.



If you would like to join a team with a passion for quality, takes a positive approach to all Client needs, and commitment to achieving success daily, look no further! EXL offers a professional environment for you to contribute your strong work ethic and skills. Competencies include computer ease, problem solving skills, positive and clear communication, and a solution driven work ethic. Experience with Microsoft Office applications is highly desirable, and a positive approach to all responsibilities is required. Job responsibilities will at times require manual entry of policy details, building policies, manual assembly, with use of a variety of computer applications, so interested applicants should be able to comfortably use a computer and capability to learn a variety of systems you will receive hands on training to use.

The Service Specialist provides process support to a large insurance company in an operations capacity. EXL’s staff is responsible for meeting all turn-around time requirements while maintaining outstanding quality. As part of the EXL team the right candidate will be trained and coached to successfully meet a variety of our Client’s needs.



No degree or insurance experience required. The Process Support Specialist will possess an ability to organize and prioritize tasks, cooperate with others on mutual goals, communicate effectively, adapt to business needs, display a strong work ethic, and take a positive approach to all job responsibilities. They must be equipped to handle a team environment while also being self-sufficient, and enjoy a fast paced work environment.

We look forward to hearing from you!

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Job LocationUS-MA-Worcester


GroupOperations Management

TypeRegular Full-Time