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CTG SERVICENOW PROJECT MANAGER in Worcester, Massachusetts


United States

Information Technology

Apr 20, 2021Post Date

21201529Requisition #

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CTG is currently building up our ServiceNow Solutions Team and we have a variety of opportunities! We are currently seeking ServiceNow Project Managers! Location is Nationwide!

Responsibilities include:

  • Perform day to day Project Management of the ServiceNow platform

  • Coordinate business service discussions within business unit

  • Coordinate with your IT Project Manager (if appropriate) and assist in the coordination and testing of vendor-provided updates and new releases

  • Work with business users to identify and refine business requirements and workflows

  • Identify and define business solutions for all users

  • Facilitate the designing, configuring and customizing new applications and processes

  • Coordinate the troubleshooting patch / release management issues

  • Aiding in translating business requirements into technical requirements

Required Skills:

  • 2+ years’ experience with ServiceNow as a Project Manager or similar responsibility

  • Knowledge of modern Project Management Best Practices

  • Knowledge of Agile PM Methodology

  • Experience in running Scrum Meetings and daily stand-ups

  • ServiceNow system administrator training required

  • Experience in implementing ServiceNow processes and functions

  • Experience with ServiceNow Scoped Applications and/or Team Development

If you are interested in exploring further, please apply online, or email your resume directly to: Please include Req# 21201529 AND the jobtitle in the email subject line.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Project Management & Administration

  • Education Level: Non-Degree Program (±14 years)

  • Work Remote: Yes

  • Travel: Yes, 10 % of the Time