Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

Edward M. Kennedy Community Health Center, Inc. Temporary Help Desk Aide in Worcester, Massachusetts

This is a two month temporary position


To assist the help desk team to provide technology support including, but not limited to, the following: answering phone calls, setting up computers and working on special projects as assigned.

Essential Duties & Responsibilities:

  • Assists the Help Desk Team to deliver technology support

  • Assist with the deployment of new equipment

  • Assist with software installs

  • Assist in collecting information for equipment inventory

  • Assist in troubleshooting printers, Copiers, Computer, and other peripherals

  • Performs general clerical duties, including document preparation

  • Help troubleshoot issues over the phone and in person

  • Provides general information, answers questions, and directs individuals to appropriate party, as necessary

  • Work on special projects and summarize the results for management review

    Required Qualifications:

  • High School Diploma preferred

  • Must be willing to learn IT Helpdesk concepts and operation of standard office equipment

  • Familiarity with Microsoft Office preferred

Powered by JazzHR