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CBRE Transitions Director - Global Workplace Solutions - Bilingual (French English) in Worcester, Massachusetts

Transitions Director - Global Workplace Solutions - Bilingual (French English)

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Executive Management, Project Management


Remote - US - Remote - US - United States of America, Toronto - Ontario - Canada


This person will lead multi-disciplined project teams as part of the Global Transition Team (GTT) organization to ensure overall success of projects and programs supporting strategic business in Global Workplace Solutions (GWS). This work is predominantly mobilizing new client accounts and expansion/transformation of existing accounts. This individual will provide on-going leadership and direction for these projects by facilitating planning sessions and client meetings, assessing risk, implementing mitigation plans and communicating with key decision-makers.

*This position can be filled remotely in Canada or U.S. (Bi-lingual French Canadian preferred)


Accountable for transition success & primary point of contact for client on Americas or small multinational projects.

Responsible for setting and driving transition objectives and performance indicators; works with PMO to drive timely completion of all transition milestones

Escalation point for core and extended team on the project. Recognizes, applies and captures lessons learned all throughout the process

Supports the client pursuit process, including solution and transition strategy development and yellow pads/presentations as needed

Lead transition planning efforts post-award prior to Kickoff, including team mobilization

Leads the core and extended transition team to ensure all transition commitments are met and delivered in the agreed timeframe following the GTT transition process. This leader typically delivers exceptional outcomes

Manages and strives to control the transition budget, forecast any deviation, and provide required reporting.

Lead the Go Live strategy and “war room” to ensure successful Day 1. Ensure contract obligations are met and transition deliverables are satisfied using the GTT best practices, tools and processes. Manage project closeout process including Transition Improvement Process (TIP) completion and operational handoff to account leadership.

Occasionally participates in pursuit process, representing qualifications of the GTT Team.

Other duties as assigned


Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's Degree with an emphasis in Facilities Management, Business Administration or related field

MBA or Advanced Degree Preferred

15 years of progressive leadership experience

Professional background with systems implementations, mergers/acquisitions, re-engineering or other large/complex projects

International work experience preferred

Experience with Facilities Management and Real Estate desired


Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

Bilingual in French and English is a requirement for the role.


Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.


Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing

strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.


Deep operational knowledge in complex organizations

Ability to predict possible risks and proactively develop mitigation plans with the appropriate stakeholders. Can lead teams through solutions and enable successful outcomes

Understands impacts and cascade effects of managing time and expenses. Understand transition budget developments and how to expertly manage to each established budget.

Expert at ensuring all scope is accounted for within the transition plan; can proactively develop custom components based off client needs and can lead the development of new components into the standard plan


Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.


CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)